With four years of experience shipping market-leading healthcare solutions, products under my ownership have delivered outcomes for millions of patients across the nation. Centered around a focus on patient care, I've designed and delivered scalable products for many of the largest healthcare entities seeking innovative care solutions for diverse populations.

By identifying market needs and customer problems, I have delivered successful new products and optimized existing products in a competitive care management market. As an integral part through strategy, sales, implementation, and scaling, my passion for outcomes across large populations is rooted in empowering providers to deliver better care.

Engaged directly with providers at the point of care to improve efficiency and increase quality throughout enterprise patient intervention products. Through page metrics, user groups, and qualitative metrics, I identified pain points throughout complex provider workflows.

• Strategic executive goal to improve clinical superuser efficiency in a fast-paced, complex patient care workflow while upholding the companies quality-driven mission.
• Acting as product lead, I collaborated with both internal and external stakeholders to research, design, build, deploy, and integrate workflow improvements in a complex web platform.
• Outcomes validated across 80k active users including high volume clinical call centers and leading retail pharmacy chains resulting in a 30%-50% increase in productivity.

Delivering clinical quality at scale, I have taken new and pilot patient care products to market by digging into the details and working directly with engineers to deliver front and back end solutions. By understanding barriers for large healthcare entities, I solved pricing, legal, and data implementation problems to offer a standard market-wide solution.

• To support cost-effective expansion in new payer markets, product needed to implement new customers faster and with lower effort (i.e. more payers with fewer costs).
• As product owner, I defined and worked closely with an agile engineering team to solve code-level problems while automating patient care program implementation.
• Revised product and process enhancements resulted in a minimum of 50% decrease in both implementation costs and timeline.

My experience is healthcare product management is heavily focused on providing actionable insights to a wide range of personas. While owning products used to inform healthcare executives, providers, and patients I have improved population-wide metrics by providing usable data to inform important clinical decisions.

• Proactively notified and guided providers through potential medication adherence issues. Dynamically delivered ongoing care by applying detailed clinical algorithms to deliver tailored care.
• Using pattern recognition and clinical best practices, I have optimized acute prediction logic to identify issues and help providers to take action.
• Through data analysis and dashboard design, I have helped payers understand population issues and implement programs to improve key patient health metrics.

Realizing results for large clients with multifaceted goals is my specialty. I've worked closely with strategists, clinical buyers, and execution teams at many of the largest healthcare entities in the United States. By applying pre-sale data analytics, I've been able deliver tailored programs for diverse payer and reseller populations. Allowing clients to focus on growth, I apply automation and rich reporting to ensure programs deliver outcomes that matter most to large clients.

• Led many Fortune 50 customers in delivery of patient care success stories that moved the needle in key metrics across populations in excess of 10 million patients.
• Engaged key decision makers at single payers on benefit resellers to gain a deep understanding of strategic needs.
• Clearly articulated clinical outcomes and value helping payors exceed cost savings and Star Ratings goals.

While navigating regulation and corporate strategy, I have executed and articulated cost savings results through quality-based programs. By reporting claims-verified outcomes I have improved quality for clinical stakeholders while providing clear value decision-makers can take to the bank.

As team lead for partner health data integrations, I have confidently led many fortune 50 clients through complex implementations with large data sets. Using clear modeling, flow diagrams, and other visual aids, I've successfully owned legacy health system migrations and enterprise implementations. Guiding both onshore and offshore technical teams from vendors, partners, and downstream third-party entities; my value is realized as a prepared SME.

• Designed and led technical implementation of a scalable payment solution serving 55k entities and over 90k care providers, resulting vendor elimination saved $100k annually.
• Direct experience with provider information and relationship management data using standard identifiers such as NPI.
• Led development of an automated solution for centralized payments and reporting of patient care services to Fortune 100 retail pharmacy chains.