Working with a broad spectrum of stakeholders, I collaborate directly C-level executives, software engineers, and daily active users. By gaining a deep understanding for what makes the needle move, my strategic approach to product management considers both internal goals and industry wide problems. Consistently recognized as a valuable SME asset, I'm able to quickly apply my knowledge of logic and processes to make the right decisions.

As an engaged member of lean teams, I'm comfortable in fast paced environments with elevated risk and regulation. 5 years of experience navigating complex regulatory environments has prepared me to tackle strict legal barriers. Code-level engagement with engineers promotes a calculated and scalable approach to product.

• Strategic executive goal to improve user efficiency in a fast-paced, complex workflow while upholding the companies quality-driven mission.
• Acting as product lead, I collaborated with both internal and external stakeholders to research, design, build, deploy, and integrate workflow improvements in a complex web platform.
• Outcomes validated across 80k active users including high volume call centers and leading retail chains included log data resulting in a 30%-50% increase in productivity.

• To support cost-effective expansion in new markets product needed to implement new customers faster and with lower effort (i.e. more customers with fewer costs).
• As product owner, I defined and worked closely with an agile engineering team to solve code-level problems while automating a predictive analytics program implementation process.
• Revised product and process enhancements resulted in a 50% decrease in both implementation costs and timeline.

• Led research, requirements, implementation, and adoption of key customer portal initiative to provide results through rich interfaces.
• Provided essential value as a user SME on a cross-functional team to define dynamic visualizations displaying vital metrics.
• Help users implement processes to take action on data and optimize enterprise products for large populations and focus sub-clients.

Working directly with strategic decision makes for Fortune 50 partners with nationwide populations, I have delivered proactive insights and results expectations to support key business development and sales initiatives. By gaining a deep understanding of customer needs, I apply code-level knowledge of products to deliver standard solutions that exceed key metrics at every turn. My knowledge of end-to-end user workflow and expertise on metrics that deliver optimized results, I'm able to confidently offer efficient solutions to population-wide problems.

By diving into large customer data sets ahead of implementation, I'm able to confirm assumptions and mitigate risk. Working with cross-functional legal, finance, and technical teams; I own all aspects of a multi-faceted enterprise solution. For over 5 years I've designed and led in implementation new and existing solutions delivering in excess of 4:1 ROI.

As team lead for partner data integrations, I have confidently led many fortune 50 clients through complex data integrations and action. Using clear modeling, flow diagrams, and other visual aids, I've successfully owned legacy system migrations and enterprise implementations. Guiding both onshore and offshore technical teams from vendors, partners, and downstream third-party entities; my value is realized as a prepared SME.

After volunteering to solve a high-priority internal problem, I led an initiative to move away from a costly vendor process to replace with an automated internal solution. By collaborating with financial stakeholders and process experts, I quickly became a SME on critical payment needs.

Combining domain expertise, design, and marketing experience, I've executed a variety of projects that leverage the intersection of arts and culture to align brands and deliver unique content. Empowering new media publishers with sponsored contact and revenue from grassroots brands with an organic alignment.

As a WordPress developer I've completed over 25 websites using a variety of WP tools and leading plugins. Digging into PHP, implementing security, and managing site and DB backups are just the beginning of my experiences with WordPress. By pairing a passion for clean UI design and unique experienced, sites I have build reach hundreds of thousands of users across the globe.